Refund policy

 

Damaged goods/not satisfied:

Due to the handmade, made-to-order nature of our products, we do not offer refunds or exchanges for change of mind on orders. If you receive a faulty item, please contact us within 14 days of receiving your order. We’ll work with you to find the best solution — which may include covering return shipping costs or sending a replacement item.

Change of Mind:

Please be aware that we do not accept returns or refunds for incorrect choices or change of mind.

Cancellation:

If you cancel your order before we dispatch it, we will give you a store credit to the same amount.

Refunds & Exchanges Policy (Wholesale Orders)

Due to the handmade, made-to-order nature of our products, we do not offer refunds or exchanges for change of mind on wholesale orders. If you receive any faulty items, please contact us within 14 days of receiving your order. We’ll work with you to find the best solution—this may include covering return shipping costs or sending a replacement item.